Repair Information >>

Each product supplied by Advantor Systems is subjected to stringent quality control measures to ensure dependable performance, reliability, and customer satisfaction. Should any service or replacement become necessary, please follow this procedure.

Contact Advantor Technical Support at (800) 327 - 4007 or support@advantor.com. Our support professionals will answer your inquiry promptly, determining whether a repair or a replacement is needed and issuing a Return Material Authorization (RMA), when applicable. You will then be given instructions on where to return the product and the steps to take in the repair/replacement process.

PLEASE NOTE: Items received by Advantor without an RMA Number will be refused and returned to the sender.

Advantor products are covered by a manufacturer's limited warranty and replacement will be made of any defective products still under warranty.

Please have a payment method available. This is only charged to if the replaced product is not returned in a timely manner (25 days) or if a repair of an out-of-warranty product is needed. Repairs will not be completed for any customer who is on credit hold. Normal repair turnaround is approximately 15 working days.
 
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